Designs your brand and builds the site your firm runs on.
The operating system
your firm runs on.
Most firms run on a patchwork of inboxes, spreadsheets and good intentions. A Business Operating System replaces that with one connected system — brand, automation, intelligence and a client portal working as one. You stay in control; the system does the lifting.
Your whole firm, running on one system.
It isn’t another tool to learn. It’s the connective tissue between the tools you already use — built around how your firm actually works, and owned by you.
Work scattered across inboxes, spreadsheets and sticky notes
One connected system every part of the firm runs on
Leads chased by hand — when someone remembers
Every enquiry captured and followed up automatically
How the firm runs lives in your head
Documented once, repeatable, and owned by you
No single view of what’s actually happening
The whole picture at a glance, whenever you look
Four ways to see the system run.
Real interfaces, sample data, nothing staged — step through how a firm actually runs on Empire. Launch the Command Centre or Client Portal full-screen for the complete experience.
Enquiries this week — illustrative
- Ashford & CoProposal£3,000
- Whitfield IFADiscovery£1,500
- Pearce LegalOnboarding£997
- Halewood AccountantsNew lead—
- Lead capture → HADESActive
- Auto-reply to enquiriesActive
- Follow-up sequenceActive
- Invoice remindersPaused
Welcome back, Ashford & Co
Your systems are being built. Here’s where things stand.
- Brand guidelines.pdf
- Proposal.pdf
- Service agreement.pdf
- INV-014£1,500Paid
- INV-018£1,500Due 30 Jun
- 1 Enquiry submitted
- 2 Lead created in HADES
- 3 Auto-reply sent
- 4 You’re notified · call booked
- 5 Client onboarded
A prospect completes the booking form on your website.
Runs your workflows — lead capture, follow-up, onboarding and invoicing.
Keeps every SOP, workflow and client record documented in one vault.
Turns your operations data into reporting and clear next steps.
Handles multi-channel outreach and follow-up so nothing slips.
Every demo carries a Demo badge and uses synthetic data only — never live client information.
Four layers, one system.
Each layer stands on its own — and gets stronger the moment it's connected to the next.
The operations system
One home for leads, clients, SOPs and tasks — so the way your firm runs lives in a system, not only in your head.
Automation
Workflows that capture leads, follow up, onboard clients and handle invoicing — running quietly in the background.
The intelligence layer
Reporting and decision support that turn your day-to-day data into a clear picture and a sensible next step.
The client portal
A branded, secure space where your clients see their work, documents and updates in one place. Rolling out.